CUSTOMER CARE
Our return process is designed to be clear and practical.
Eligible items may be requested for return within 30 days of confirmed delivery. Apparel must be unworn, unwashed, unaltered, clean and returned with original tags and packaging.
Contact EveUniforms before sending an item back. Include the order number, item and reason for the request.
Personalized, embroidered or altered garments, worn or washed apparel, used socks, opened hygiene-sensitive accessories, final-sale items and products damaged after delivery may be ineligible unless they arrived damaged, defective or incorrect.
Contact us promptly with clear photos of the product, packaging, shipping label and issue. Keep all packaging while the request is reviewed.
Approved refunds are issued to the original payment method after the return is received and inspected. Financial institutions may require additional time to display the refund.
Contact us immediately. Cancellation cannot be guaranteed once processing or personalization has started.
